Refund / Return Policy

Velqinu

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@velqinu.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Velqinu is operated by Shenzhen Guahe Import and Export Trading Co., Ltd.

Company Name: Shenzhen Guahe Import and Export Trading Co., Ltd.

Address: Room 305, No. 4, Lane 3, Zhulinxia, Houting Community, Shajing Subdistrict, Bao'an District, Shenzhen, Guangdong, China

Phone: +86 17392459869

Email: support@velqinu.com